Data protection policy


Last updated: 1 September 2020

Data protection is more than just important to us, it is our passion. If you have any questions about data protection, our team ( would be delighted to help you.

We are also pleased to be able to make our data protection policy available to Download  as a PDF document.

Data protection overview

Privacy policy

Business Beat GmbH (Helga-Krismer-Platz 1, A-6020 Innsbruck) operates the Software as a Service (SaaS) and the web application Further information on the operator and application can be found in the imprint of the website The legal basis for data protection can be found in the Austrian Data Protection Act (DSG), the General Data Protection Regulation (GDPR) and the Austrian E-Commerce Act (ECG).

Gathering of personal and business information

For each customer, the data left by the customer, such as – but not limited to – the name of the customer, email address, company and password are stored in a database. All messages sent outside the application are also stored and assigned to the client. A transfer of personal and business-related data to third parties takes place only if this is necessary for the fulfilment of the contract, optimises the use of the application in general and use for the individual user. Email addresses of survey participants are stored exclusively for use in the contractual execution of our services. Under no circumstances will we disclose the email addresses of survey participants to third parties for advertising or marketing purposes or otherwise transfer them to third parties outside the fulfilment of our contractual obligations.

Visibility and disclosure of information

Personal information of customers and survey participants will not be published. If there is a legal obligation to provide information, Business Beat GmbH must comply with it.

The customer decides in the application itself which persons (e.g. with their email address) are invited to the surveys (survey participants) and whether these are to be assigned to groups or organisational units. In addition, each customer decides in the application itself whether their results are to be visible to survey participants. The publication of this takes place via a separate login with an email address and password in the application.

The voting results are displayed in their final form. Business Beat GmbH expressly assumes no responsibility for how many people are invited to participate the survey. As a result, individual evaluations can also be visible to the customer.

Collected information is partly stored in the form of benchmarks and statistically evaluated. These benchmarks are visible to other customers, but cannot be assigned to an individual customer or to individuals. Business Beat GmbH reserves the right to use the benchmarks for other purposes outside the application.


The accounts are password protected. Both the user address and the access data are strictly confidential. Each user or client is responsible for securing their own login data (e.g. in the case of open WiFi hotspots) and logging out after using the application.

Log files, session cookies and data processing

Each time the application is accessed by the client or a survey participant, data about this process is stored in a log file and session cookies. Saving this serves system-related and statistical purposes and helps avoid misuse. For each usage activity, the following data is stored, for example, but not just this: IP address, remote host, time, status, amount of data transferred, referrer URL, browser information and error messages. Session cookies are automatically deleted at the end of the session.


The web application, including the data, is stored and made available on servers. The provider is entitled to outsource the hosting of this data to third parties within the EU, who are obliged to take appropriate technical and organisational security measures to protect the data.

External providers, external content and use of third-party cookies requiring consent

To offer support to our customers (only admin users, not participants or employees) Business Beat uses Crisp (Crisp IM SARL, 149 Rue Pierre Semard, 29200 Brest, France). With Crisp, depending on approval (e.g. application users providing an e-mail address or telephone number), we can send users messages via live chat, email, SMS or push notifications. For this purpose, Java Script code from Crisp is loaded or reloaded on our application. Further information on Crisp’s data protection is available at the following link:

Changes and right to request information

In the event of fundamental changes being made to the data protection declaration, you will be notified of this by Business Beat GmbH via email. On request, the customer can receive information about the data stored on them.